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Dynamics 365 Fraud Protection

dynamics-365-fraud-protection

The solution that help your customers manage financial risk and reduce fraud


Dynamics 365 Fraud Protection was created to help clients optimize their financial operations through secure financial forecasts and eventual fluctuations in cash flow, allowing conscious decision making, supported by artificial intelligence (AI).


Safeguard
your revenue

Strengthen profitability by reducing wrongful rejections, blocking fraud activities, and increasing acceptance rates across the customer journey.

Improve operational
efficiencies

Boost efficiency by reducing manual efforts with easy-to-read reports and actionable insights that quickly identify business entities and functions with potential fraud.

Create seamless
shopping experiences

Increase customer engagement and conversion rate by protecting customer account creation, login, and activity.


WHY DYNAMICS 365 FRAUD PROTECTION?

Dynamics 365 Fraud Protection is a solution intended to:



    1. Prevent revenue losses due fraudulent payments, which consequently translates into a loss of confidence, as a result of security breaches in commercial transactions.

    2. Reduce fraudulent attacks allows organizations to predict future trends in business.

    3. Minimize losses due to payment fraud or unjustified refusals.

dynamics-365-fraud-protection-esquema

Find out the importance of Artificial Intelligence (AI) in fraud protection

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LEVELS OF SECURITY

PURCHASE
PROTECTION

Help protect online revenue with increased acceptance rates, reduced checkout friction, and tools that balance revenue opportunity and customer experience with fraud loss.

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ACCOUNT
PROTECTION

Guard your reputation, revenue, and customer accounts by helping prevent fraudulent account access, fake account creation, and account takeover.

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LOSS
PREVENTION

Empower store managers and investigators to take action. Prevent loss by quickly identifying potential fraud on returns and discounts for omnichannel purchases.

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PURCHASE PROTECTION

1. Decrease wrongful rejections and boost acceptance rates with adaptive AI technology that continuously learns and adapts from patterns and equips store managers with tools to optimize fraud controls.

2. Increase fraud awareness and help reduce losses with a fraud protection network that uses connected knowledge to provide broad awareness of fraud activity across the globe, while keeping the security of your confidential information and shoppers' privacy top of mind.

3. Boost transaction acceptance rates and improve the shopping experience by sharing transactional trust knowledge with issuing banks to increase authorization rates.

4. Improve customer service with a built-in escalation support tool that displays detailed context of the customer transaction including fraud insights provided by the service.

Video 1 l Source: Microsoft (original version)



ACCOUNT PROTECTION

1. Safeguard your system with bot protection that helps protect against bots attempting to gain access to accounts with stolen credentials or to create fake accounts and transactions.

2. Help avoid losses due to fraudulent accounts with account creation protection that helps minimize abuse and automated attacks on customer accounts.

3. Reduce fraud with account sign-in protection that helps safeguard customer accounts, improving customer engagement and conversion by reducing friction.

4. Help protect customers with device fingerprinting to leverage the fraud network linkages and detect automated fraud attacks.

Video 2 l Source: Microsoft (original version)



LOSS PREVENTION

1. Help protect profits and reduce losses using adaptive AI technology that learns patterns and adapts to help optimize fraud controls.

2. Gain visibility into fraud risk with business intelligence reporting that enables store managers and investigators to take action by providing them with insights on anomalies with merchandise discounts and returns.

3. Increase operational efficiency by reducing manual effort required to determine the business entities and functions that may be at risk.

4. React quickly to dynamic fraud and purchase patterns using an enhanced loss prevention system with analysis that provides actionable insights to help reduce fraudulent returns and discounts.

Video 3 l Source: Microsoft (original version)



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