Buyers of business solutions all over the world have one thing in common. They want their favorite solutions to be delivered, implemented and supported both good, fast and cheap. Unfortunately, practice shows every time again that maximum two of these three compelling goals can be realized at the same time and in the same project. This is often referred to as the devil’s triangle. If you are such a customer who also wants everything at once, you better start preparing for some serious choices. And get ready to understand the impact of these choices for your implementation process, your organization and your budgets!
It may be helpful to dive a bit deeper in each of the three aspect before you make the selection of your preferred variables. After all, you must be able to understand the contribution of each of these aspects to your success.