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CRM Microsoft Dynamics 365, a business solution for managing the relationship with customers

CRM

CRM Microsoft Dynamics 365 drives business productivity and marketing effectiveness through social insights, business intelligence and campaign management in the cloud, locally or in a hybrid combination.


CRM Microsoft Dynamics 365 combines familiar Microsoft Office applications with CRM Microsoft Dynamics 365 software (customer relationship management) to quickly improve marketing strategy, boost sales and to enhance customer support interactions.


A business solution tailored to your needs

Keep customer information, increase productivity and sales efficiency, optimize your campaigns and marketing promotions, and increase customer satisfaction and loyalty, all in the same place. In short, try the resources of a complete CRM Microsoft Dynamics 365 system distributed online:

  • Familiar interface

    With many embedded Microsoft Office capabilities, the immediate familiarity of CRM Microsoft Dynamics 365 Online helps increase user acceptance of speed and productivity.

  • Integration with Outlook

    The seamless integration between CRM Microsoft Dynamics 365 and Outlook became even better in CRM Microsoft Dynamics 365 Online: CRM Microsoft Dynamics 365 records of every e-mail from Outlook, conditional formatting, create new CRM Microsoft Dynamics 365 records from e-mails.

  • CRM Microsoft Dynamics 365 in Cloud

    CRM Microsoft Dynamics 365 Hosting held directly by Microsoft, all included for a fixed price, service level agreement with 99.9% uptime and the code in the cloud.


The six areas of CRM Microsoft Dynamics 365

SALES

A 360 degree view of customer interaction and sales opportunities.

SERVICES

Plan, implement and rate more effectively marketing campaigns.

MARKETING

Offer value through integrated interaction and knowledge management.

SOCIAL

The interaction with customers through social networks is essential for business growth.

MOBILE

You can navigate the CRM through mobile apps available for iOS, Android and Windows Phone.

BUSINESS INTELLIGENCE

You can easily export and analyze data in Excel apps, with support for mobile devices.